Stop shipping
the wrong things.
CueBoard connects to every customer conversation — support tickets, Slack, reviews, sales calls — and turns them into a prioritized backlog with proof of what matters.
You're building blind.
Customer feedback is scattered across a dozen tools. Support tickets in Zendesk, feature requests in Slack, complaints on Twitter, insights buried in sales calls. Your PM spends 40% of their week just trying to figure out what customers actually want.
We make it obvious.
CueBoard ingests every customer signal, clusters them intelligently, and surfaces what matters — ranked by frequency, revenue impact, and churn risk. No more guessing. No more spreadsheet hell. Just clarity.
From noise to
signal in four steps.
CueBoard wraps a deterministic intelligence pipeline around your customer data. Every step is transparent and auditable.
Ingest every signal
Plug in your support tools, Slack channels, app reviews, sales call transcripts, and social mentions. CueBoard listens to every customer conversation in real-time.
AI groups & de-duplicates
Our AI understands that 'the export is broken', 'CSV download fails', and 'can't get my data out' are all the same issue. It clusters, de-duplicates, and tags automatically.
Rank by what matters
Every issue gets scored by frequency, severity, ARR at risk, and churn probability. You see a ranked backlog, not a wall of noise. The loudest customer isn't always the most important.
PRDs with proof
Turn any top issue into a ready-to-build PRD with acceptance criteria, customer quotes, and impact data. Close the loop by notifying customers when you ship their request.
Built for PMs who
refuse to guess.
Every conversation, one unified view
Connect Zendesk, Intercom, Slack, Salesforce, app reviews, Twitter, and recorded sales calls. CueBoard normalizes everything into a single stream of customer intelligence — no manual tagging, no CSVs, no data wrangling.
Ranked by impact, not volume
Most tools show you what customers complain about the most. CueBoard shows you what actually matters — scored by ARR at risk, churn probability, competitive pressure, and growth opportunity. The loudest customer isn't always the most important one.
CSV export broken for large datasets
SSO SAML integration failing
Dashboard load time > 8 seconds
Missing webhook retry mechanism
From insight to PRD in seconds
Select any issue cluster and CueBoard generates a structured PRD with problem statement, acceptance criteria, customer evidence, and impact metrics. Ship it to Linear, Jira, or Notion with one click. Then close the loop — notify every customer who asked for it.
Fix CSV Export for Large Datasets
Users with >10K rows experience timeouts when exporting data. This blocks enterprise workflows and is the #1 reason cited in churn interviews.
Product decisions shouldn't be opinions.
They should be evidence.
Every B2B company sits on a goldmine of customer intelligence. It's in your support tickets, your Slack channels, your sales call transcripts, your app reviews. The data is there. It's just scattered, unstructured, and impossible to act on.
So PMs rely on gut feel. They build what the loudest customer demands, what the CEO saw at a conference, or what the competitor just launched. The roadmap becomes a political negotiation instead of an evidence-based strategy.
The result? Teams ship features that don't move the needle. Meanwhile, the issue that's quietly causing $400K in annual churn sits in a Zendesk queue, tagged wrong, and forgotten.
CueBoard exists to fix this. We believe product decisions should be as data-driven as marketing spend. Every feature on your roadmap should have a number behind it — customers affected, revenue at stake, and urgency score.
“The era of shipping based on gut feel is over. The era of shipping with proof has begun.”
Be the first to know
when we launch.
CueBoard is coming soon. Join the waitlist to get early access and be among the first B2B SaaS teams to turn customer conversations into a prioritized, evidence-backed product backlog.
Early Access
Be the first to use CueBoard before public launch. Full platform access from day one.
White-Glove Setup
We personally connect your data sources and configure your intelligence pipeline.
Shape the Product
Direct Slack channel with our team. Your feedback directly influences what we build.
Or email us directly at gourav@strace.ai